Farfetch

How the marketplace works

Farfetch is not a single retailer with one warehouse. It supplies the storefront, payment flow, and customer account, while participating boutiques and brands hold most stock and fulfil purchases. Product pages identify the item, available sizes, dispatch location, delivery estimate, and seller-specific details, giving buyers useful context before committing.

• Best fit: Shoppers seeking designer stock beyond local retailers.
• Less suited to: Buyers wanting one-warehouse fulfilment.

Paying and returning

There is no shopping subscription; customers pay per item, with delivery costs and taxes calculated for the destination. Returns are started from the account and typically use a courier collection or local drop-off. The process is more managed than contacting an overseas boutique directly, though eligibility still depends on the item and return window. Final-sale, personalized, and made-to-order goods can carry tighter restrictions, so the product page deserves a careful read.